The ceiling drapes and chandeliers brought the whole room together!! It looked amazing and we got many compliments on how gorgeous the room looked. Steve was easy to meet with and communicate with via email. He even let us change our plans twice (with ease). He is very accommodating. I think his prices are fair which is why we chose to try his company versus a few others. I did not hear any complaints from our venue about the set up and tear down and 402 Events spoke directly to my venue to schedule times (therefore I did not have to worry about it). I would recommend them to others!